Industry News

Here's what's happening in your industry.

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COMING SOON: Gerber Life Agent Hub

July 14, 2025
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Agent Zone Mobile App to be Replaced with Gerber Life Agent Hub

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Important Update from EmblemHealth — New Dental Partner!

July 14, 2025
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Welcoming Expanded Access Through DentaQuest

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Cigna Broker Insights: July 2025 - Edition 7.1

July 11, 2025
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CSB state rate adjustments, MA/PDP certification update, and more in this edition of Broker Insights!

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Important notice for AARP Medicare Supplement Insurance Plans in Wyoming

July 10, 2025
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Effective June 4, 2025, the state of Wyoming implemented an Annual 64-day Birthday Enrollment Period that allows Wyoming residents to replace their current Medicare Supplement plan with a Medicare Supplement plan

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Announcing Cigna's New Medicare Brand!

July 10, 2025
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Cigna is excited to announce their new Medicare brand for 2026 and beyond.

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Attention: Molina 2025 & 2026 Agent Onboarding

July 7, 2025
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If an agent does not complete a 2025 onboarding invite by July 7, the onboarding invitation will be canceled

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New UPMC CRM is launching soon!

July 7, 2025
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Evolve will allow users to seamlessly transition their current business

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Gerber Life Email Address Deactivation Notice

July 7, 2025
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Email address will be deactivated as of August 31, 2025 and will no longer be monitored after that date.

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Excellus BCBS Medicare Broker News Vol. 7 No. 7

July 2, 2025
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Important D-SNP Plans Information | Preparing For AEP - Core And Retail Trainings

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Excellus BCBS Broker News Vol. 20 No. 7 Special Issue

July 1, 2025
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2026 Large Group Product Updates And Reminders

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Additional information for the annual 61-day Birthday Enrollment Period in Virginia

July 1, 2025
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The Annual 61-day Birthday Enrollment period will be implemented in Virginia, impacting AARP® Medicare Supplement Insurance Plans from UnitedHealthcare®.

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UnitedHealthcare: JarvisWRAP for June 30

June 30, 2025
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Featuring What’s Up with Med Supp & AHIP certification path

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Wellabe: Critical Illness insurance comes next month

June 30, 2025
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Wellabe is excited to offer their new Critical Illness insurance product to agents and customers in 14 states starting July 18

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Molina Medicare: Available SEPs in Idaho

June 30, 2025
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As you may know, there has been a change with the Medicare Medicaid Coordinated Plans (MMCP) in Idaho this year.

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Your new Cigna commission statement design is here!

June 30, 2025
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A total of seven statement sections now mirror that of our CignaForBrokers reporting, for easier review and comparison

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Cigna Broker Insights: June 2025 - Edition 6.2

June 27, 2025
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2026 MAPD Preview, CSB Spanish Agent Guide, important compliance reminders, and more in this edition of Broker Insights!

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Don’t miss out on competitive Medicare Supplement rates.

June 24, 2025
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Take advantage of coast-to-coast market-leading Med Supp rates.

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What's New at Gerber Life

June 24, 2025
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Gerber Life is pleased to share the latest updates and newly released materials from Gerber Life Independent Distribution.

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Get Ready: NCD’s New Accident Plan Is Almost Here!

June 24, 2025
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NCD is excited to let you know about a brand-new insurance option coming soon!

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Molina Medicare Plans No Longer Offered in Virginia

June 23, 2025
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Please be advised that Molina Healthcare will no longer be contracted with the Department of Medical Assistance Services in Virginia effective June 30, 2025.

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UnitedHealthcare: JarvisWRAP for June 23

June 23, 2025
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Exclusive recognition programs plus marketing to boost your reach

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Excellus BCBS Broker News Vol. 20 No. 6 Special Issue

June 20, 2025
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Current Injectable GLP-1 Mail Order Prescriptions From Express Scripts Pharmacy Transitioning To EnGuide Pharmacy

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Highmark: New 2025 Medigap Enrollment Kit Updates

June 19, 2025
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Please see important information regarding these changes and required actions.

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Important notice for AARP Medicare Supplement Insurance Plans in Virginia

June 18, 2025
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As of July 1, 2025, an Annual 61-day Birthday Enrollment period will be implemented in Virginia that impacts AARP® Medicare Supplement Insurance Plans from UnitedHealthcare®.

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UnitedHealthcare: JarvisWRAP for June 16

June 16, 2025
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What to expect from Unitedhealthcare this AEP

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The Birthday Rule: What It Means for Med‑Supp Agents & Clients

June 12, 2025
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Learn how the Birthday Rule gives Medicare Supplement clients a guaranteed opportunity to switch plans without underwriting—and how CareValue helps agents navigate this evolving opportunity.

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CHLIC transition beginning for policyholders in Connecticut and Mississippi

June 9, 2025
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The CHLIC transition is about to begin in Connecticut and Mississippi.

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Highmark Changes to MA, D-SNP, and Medigap Application Submission Process

June 6, 2025
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Please be advised of an important update regarding the submission process for Medicare Advantage (MA), Dual Eligible Special Needs Plan (D-SNP), and Medigap applications.

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UnitedHealthcare: JarvisWRAP for June 2

June 3, 2025
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Member retention support and 2026 Certifications coming soon

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Reducing and filing customer complaints

June 3, 2025
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Take these steps to help reduce customer complaints and learn how to file them if needed

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Cigna: Start selling DVH Plus now!

May 28, 2025
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Available to sell now in CA, FL, IL, PA, and TX

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Highmark ACA Individual Market Newsletter: Marketplace SEP Verification in Effect Now

May 28, 2025
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Marketplace SEP Verification Changes Now in Effect and more

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Molina Mandatory Broker Training: Enrollment Guidelines Video Tutorial

May 28, 2025
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Molina wants to ensure agents understand the application signature requirements. It is critical that the agent submission process is compliant.

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UnitedHealthcare: JarvisWRAP for May 27

May 27, 2025
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Member retention support and 2026 Certifications coming soon

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Excellus BCBS Broker News Vol. 20 No. 5: Special Issue

May 26, 2025
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2025 Exclusive Pharmacy Update From Mona Chitre

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New CignaForBrokers upgrades you’ll love!

May 26, 2025
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Discover the latest updates to simplify your workflow

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Cigna Broker Insights: May 2025 - Edition 5.2

May 26, 2025
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Updated consent to contact cards, CSB product launch, and more in this edition of Broker Insights!

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Cigna: Contracting system blackout period coming soon

May 26, 2025
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Information about an upcoming contracting system blackout period: Online contract submission will be unavailable from June 28 – July 20.

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Highmark Newsletter: Important Highmark Medigap Updates

May 20, 2025
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Upcoming PA, WV, and DE Medigap Updates: Effective July 1st!

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UnitedHealthcare: Changes to Commissions for AARP Medicare Supplement Plans

May 19, 2025
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UnitedHealthcare is providing you a new Commission Amendment featuring changes to the commission schedule for AARP® Medicare Supplement Insurance Plans, insured by UnitedHealthcare® Insurance Company (UHIC) and UnitedHealthcare® Insurance Company of America (UHICA).

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Cigna: Business technology enhancements coming soon!

May 15, 2025
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You can expect more information and resource links in a few weeks

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Anthem: Important updates on Ohio HB315A and HB315B legislation

May 14, 2025
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Additional updates related to OH HB315A and OH HB315B.

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Cigna: DVH Plus launch rescheduled to May 27.

May 13, 2025
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The launch of Flexible Choice Dental, Vision & Hearing (DVH) Plus insurance in CA, FL, IL, PA, and TX will now take place on May 27.

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Highmark: SPAP SEP Reminders and more

May 13, 2025
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Changes to MA, D-SNP, and Medigap Application Process Beginning August 1, 2025 and additional updates inside.

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Highmark: Heritage Valley Kennedy Hospital Closing: Impact on Your Clients

May 13, 2025
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Highmark will continue to keep you informed as information becomes available.

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UnitedHealthcare: JarvisWRAP for May 12

May 12, 2025
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Integrated Care SEP facts, prospecting postcards and more

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Excellus BCBS Medicare Broker News Vol. 7 No. 5

May 7, 2025
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Marketing Materials Now On Sales Hub | Enrollment Kit Update | Holiday Closing Reminder

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UnitedHealthcare: JarvisWRAP for May 5

May 5, 2025
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Certifications are coming, UCard® retail updates and more!

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Update for AARP Medicare Supplement Insurance Plans in Utah

April 30, 2025
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An instructional flyer providing direction on how to complete the application under the Birthday Enrollment Period will be added to the Utah Enrollment Kits on May 7, 2025

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A Brighter Way to Sell Dental is Here

April 28, 2025
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NCD Bright by MetLife is now available for enrollments in Florida, Nevada and Pennsylvania!

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Highmark: ICHRA Made Easy - Access The New Toolkit!

April 28, 2025
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To support your success, Highmark has created a comprehensive ICHRA Toolkit providing all the resources you need

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UnitedHealthcare: JarvisWRAP for April 21

April 21, 2025
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C-SNP benefits, new marketing materials and more!

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Excellus BCBS Broker News Vol. 20 No. 4

April 15, 2025
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Tips For An Efficient Proposal | New Comprehensive Care And Disease Management Resources

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UnitedHealthcare: JarvisWRAP for April 14

April 14, 2025
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Boost your knowledge with these Medicare Supplement FAQs

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Highmark: URGENT UPDATE: 2025 MA and D-SNP Enrollment Kits

April 2, 2025
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Key Changes to the 2025 MA and D-SNP Enrollment Kits: Effective Immediately!

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UnitedHealthcare: JarvisWRAP for March 31

March 31, 2025
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Disaster/Emergency SEP change rescinded, top Toolkit materials and more

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UnitedHealthcare: JarvisWRAP for March 17

March 17, 2025
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Learn about the changes to the Disaster/Emergency SEP, key details on selling D-SNPs and more

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Resources to help sell UHC D-SNPs in upstate New York

March 17, 2025
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Review your State-Level D-SNP Enrollment at a Glance Guides to learn more about limited special circumstances SEPs.

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Excellus BCBS Broker News Vol. 20 No. 3

March 11, 2025
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Reminder On 2024 Prescription Data Reporting | Annual Group Information Webtool Update | Small Group Healthy NY Application & Forms Updated

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Cigna: Medicare trainings, SEP updates, a new Agent Guide, and more in this edition of Broker Insights!

March 10, 2025
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In this edition, you'll find Medicare training highlights, retention tips, a new version of the Cigna Healthcare Supplemental Benefits (CSB) Agent Guide, important updates on Medicare Advantage (MA) Special Election Periods (SEPs), a note on Star ratings, and more.

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Excellus BCBS Medicare Broker News Vol. 7 No. 3

March 10, 2025
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Change To Beneficiary Use Of The Disaster/Emergency SEP | Our Medicare Made Easy Guide

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UnitedHealthcare: JarvisWRAP for March 10

March 10, 2025
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AOR protection for disaster relief, SEP selling opportunities and more!

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Highmark: 2025 MA Enrollment Kit Updates

March 4, 2025
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Important Update: Changes to 2025 MA Enrollment Kits

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Excellus BCBS Broker News Vol. 20 No. 3 Special Issue Copy

March 4, 2025
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It’s Time To Report Your 2024 Prescription Data

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2025 UHIC and UHICA Rate Information for AARP Medicare Supplement Plans

February 26, 2025
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Approved 2025 Premium Rate Pages and Premium Rate Change Percentages

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Excellus BCBS Broker News Vol. 20 No. 2 Special Issue

February 26, 2025
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2025 Pharmacy Updates From Mona Chitre

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Highmark: Your Quick Guide to SEP Enrollments

February 24, 2025
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ACA Open Enrollment Closed: An Overview for SEP Submissions

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Excellus BCBS Medicare Broker News Vol. 7 No. 2

February 6, 2025
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Voted #1 In NY for Customer Service – Again | Help Your Clients Make The Most Of Their Medicare Plan | Formulary Ordering Update

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Wellabe: Coming soon - New Medicare Supplement offerings

January 21, 2025
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The new Medicare Supplement product comes with an accelerated underwriting process, which will allow certain clients to bypass the health questions, so you can get policies issued within minutes

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UPMC For Life: Updated Hours of Operation for Broker Resource Center

January 21, 2025
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The Broker Resource Center is a valuable service available to all UPMC for Life agents

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FitOn Health: Helping Members Sign Up for their Account and Purchase Gym Memberships

January 20, 2025
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The following suggestions and resources should help navigate common inquiries to ensure a smooth transition to FitOn with members.

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Stay connected with clients all year

January 16, 2025
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The AARP Medicare Plans Greeting Card Campaign and more!

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Excellus BCBS Broker News Vol. 20 No. 1

January 15, 2025
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Gag Clause Certificate Of Attestation Now Available | Wellbeing Webinar Series | Pharmacy Affordability Toolkit

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Increased customer incentives for 2025

January 15, 2025
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Learn about the Cigna Healthcare Medicare Advantage Incentives (CMAI) program.

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Excellus BCBS Broker News Vol. 20 No. 2

January 13, 2025
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Managed Care Organization Tax | Enrollment Portal Reminder | Voted #1 In NY For Customer Service

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UnitedHealthcare: JarvisWRAP for January 13

January 13, 2025
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UnitedHealthcare mobile app benefits, MA OEP facts and more

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Highmark: Helping Clients Transition to the FitOn Health Program

January 13, 2025
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The following suggestions and resources should help navigate common inquiries to ensure a smooth transition to FitOn with members.

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Maximize Your Clients’ Tax Refunds with High-Yield Alternatives to CDs

January 10, 2025
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April is quickly approaching and is a crucial time of year when many clients receive tax refunds and must decide how to use them.

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Excellus BCBS Broker News Vol. 20 No. 1 - Special Issue

January 10, 2025
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Excellus BlueCross BlueShield and St. Joseph’s Health Announce A Contract Agreement

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UnitedHealthcare UCard® Healthy Foods/OTC credit in Tennessee

January 9, 2025
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The changes in Tennessee have been identified as a frequently asked question and UnitedHealthcare wants to make sure agents are aware in case there are questions.

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UnitedHealthcare: JarvisWRAP for January 6

January 6, 2025
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UCard reminders, getting members ready to use their plan, 2025 commission information and more

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Why Selling Chronic Special Needs Plans is a Smart Move for Insurance Agents

January 6, 2025
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Selling Chronic Special Needs Plans is not just a good idea for insurance agents—it’s a great one.

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Excellus FitOn member log in technical issue

January 3, 2025
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It has recently been brought to the attention of Excellus BCBS that some Medicare members have been experiencing technical issues when attempting to access their member account for their FitOn fitness benefit.

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A multi-year agreement has been reached with Memorial Sloan Kettering

December 31, 2024
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Memorial Sloan Kettering Cancer Center (MSK) and Anthem Blue Cross of New York (Anthem) have reached a new multi-year agreement.

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Confirm faxed PDP applications

December 23, 2024
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Please follow the steps below whenever you are submitting a PDP application via fax.

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Excellus BCBS Broker News Vol. 19 No. 12 Special Edition

December 19, 2024
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An Update On St. Joseph’s Health

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Important Update Regarding Sharon Regional Health System

December 19, 2024
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Highmark is aware that Steward Health Care has announced they will be closing some or all the facilities at Sharon Regional Health System in northwest Pennsylvania.

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Elevance Health - No Longer Have KY Medicaid Contract

December 16, 2024
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Anthem will no longer be a Kentucky Medicaid Managed Care Organization (MCO) starting January 1, 2025.

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UnitedHealthcare: JarvisWRAP for December 16

December 16, 2024
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Resources to support members, commission info and more

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Excellus BCBS Broker News Vol. 19 No. 12

December 16, 2024
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Season’s Greetings | Automatic Payment Error Impact | 2025 Broker Guide Is Here

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Excellus BCBS Medicare Broker News Vol. 6 No. 11

December 11, 2024
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Blue Choice Access Member SEP | Automatic Payment Disenrollment Error | 2025 Med Supp Sales Kit Update

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UnitedHealthcare: JarvisWRAP for December 9

December 9, 2024
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Taking a moment UHC resources

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Additional Value for Highmark Members: Medicare Advantage House Call Visits and D-SNP Flex Card Benefits!

December 9, 2024
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Sometimes there is confusion regarding the differences between an Annual Wellness Visit and a House Call Visit.

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Distribution of MyChoice/Healthy You Benefits Cards to Members

December 9, 2024
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Molina is excited to share updates regarding distribution of the MyChoice/Healthy You flexible benefit cards, administered by Nations, to Molina and Central Health Plan members.

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UnitedHealthcare Network update - Network update - Bellin Health (WI)

December 9, 2024
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UnitedHealthcare Renews Network Relationship with Bellin Health in Wisconsin

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Network update - Endeavor Health (Chicago) UHC reached agreement

November 26, 2024
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UnitedHealthcare and Endeavor Health in Illinois have reached agreement on a new multi-year contract.

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Cigna: Choice Hospital Indemnity Now Available in New States!

November 25, 2024
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Choice Hospital Indemnity Available to sell now in AR, IL, LA, MI, MO, NC, NV, OK, & TN.

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UnitedHealthcare: JarvisWRAP for November 25

November 25, 2024
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Self-service tools, PHD hours and holiday cards

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Excellus BCBS Medicare Broker News Vol. 6 No. 10 Special Issue

November 25, 2024
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Excellus BlueCross BlueShield and FamilyCare Medical Group have announced a new contract agreement

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