UnitedHealthcare: JarvisWRAP for April 14

Updated Agent Guide available on Jarvis

The updated Agent Guide is now available in the Knowledge Center. Look for updates in red and be sure to discard previous versions.

The Agent Guide is a comprehensive document that outlines UnitedHealthcare’s rules, policies and procedures. It provides you with resources on how to conduct business in an efficient and compliant manner. This guide contains answers to agents’ most frequently asked questions when it comes to doing business with UnitedHealthcare.

Access the Agent Guide Here

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Q1 top 10 marketing materials

Are you curious what other agents order from the UnitedHealthcare Agent Toolkit? Below is a list of the top 10 marketing materials ordered last quarter. Find out what you're missing!

1. DSNP Benefit Highlights Flyer – 23SPRJ73086
2. DSNP OTC + Healthy Food + Utilities Flyer – 23SPRJ74404
3. MA Shopping Sheet – 23SPRJ63745
4. 2023 DSNP Food, OTC & Utilities Member Catalog – 23SPRJ78126
5. Medicare Made Clear Guide – 22SPRJ69634
6. 2023 MA & DSNP OTC Member Catalog – 23SPRJ78656
7. Medicare Made Clear Presentation – SPRJ69809
8. Getting Started with Medicare – 22SPRJ69635
9. MA Benefit Highlights Flyer – 23SPRJ73084
10. Medicare Advantage Clarity Guide - 23SPRJ73896

Search by SPRJ number above or by keyword: top q1

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AARP Medicare Supplement rate stability flyer

Stable rates have been a key selling point for AARP^® Medicare Supplement plans for years. This flyer provides prospective members with high-level statistics about the stable rates with AARP Medicare Supplement Plans. This flyer is available at no cost!

Search keyword: Stable rates

Access the Agent Toolkit

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2023 Rate information for AARP Medicare Supplement Plans

Annual rate change information for 2023 AARP^® Medicare Supplement Insurance Plans from UnitedHealthcare^® is now available in some states. Click to see the new states that have been added this week.

Click to read more  

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“I’m your local agent” campaign

Looking to showcase yourself as an agent selling AARP^® Medicare Supplement Insurance Plan from UnitedHealthcare^® in your community? Check out this month’s featured campaign, “I’m Your Local Agent.”

Click to read more  

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Reminder: CMS call recording requirement

A friendly reminder: the Centers for Medicare and Medicaid Services (CMS) is requiring all calls with Medicare beneficiaries related to Medicare Advantage (regular and special needs plans) or Prescription Drug Plans to be recorded. This requirement went into effect Oct. 1, 2022.

If you’re still searching for a call recording solution, please reach out to your upline for guidance. Please keep in mind all recording systems and platforms must provide HIPAA-compliant recording functionality and meet the CMS retention requirement of 10 years. Recordings must be available upon request.

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Special Election Period may be available to members affected by severe weather

The Federal Emergency Management Agency (FEMA) may have declared a weather-related emergency or major disaster in your state. Medicare beneficiaries affected maybe eligible for a Special Election Period (SEP).

For affected areas and SEP dates, please visit Jarvis. For marketing materials that comply with CMS marketing requirements, please visit the UnitedHealthcare Toolkit.

Read more on Jarvis

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