As an FMO, CareValue has the responsibility to ensure the integrity of health plan operations.
CareValue will conduct its business in compliance with all federal, state, and local laws, rules and regulations in a manner consistent with the highest standards of business and professional ethics.
If you believe anyone who is or was employed by, contracted with, or otherwise associated with CareValue has done any of the below, please report this immediately to CareValue's Compliance Team:
Internal Reporting Options:
Email CareValue Compliance: Click Here
Call our Compliance Officer: 855-888-8326
Postal Service (anonymous reporting mechanism):
Compliance Officer CareValue
5263 Parkside Dr.
Building 700
Canandaigua, NY 14424
OR
Compliance Officer CareValue
PO Box 25207
Farmington, NY 14425
External Reporting options:
Contact Office of Inspector General (OIG):
1-800-447-8477 (TTY 1-800-277-4950)
HHSTips@oig.hhs.gov
Contact the Centers for Medicare and Medicaid Services (CMS):
1-800-MEDICARE (1-800-633-4227) (TTY 1-877-486-2048), 24 hours a day/7 days a week.
Contact the Department of Financial Services:
The DFS Hotline is staffed Monday - Friday, from 8:30 AM to 4:30 PM. Call at (800) 342-3736 or send an email.
1 State St, New York, NY 10004
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