A reminder from Wellcare about upcoming change to the Special Population (SPOP) & Medicaid Verification Call Center Hours of Operation. Effective July 1, 2022, the SPOP Call Center Hours of Operation will change to 8:00 AM – 11:00 PM EST. The SPOP Call Center assists with required Medicaid beneficiary eligibility verification for enrollment in Chronic Condition Special Needs Plans (CSNP) and Dual-Eligible Special Needs Plans (DSNP).
The Ascend platform provides a fast and accurate method for submitting applications. You can use the Ascend platform for application submission and automated Medicaid verification capability. Use of Ascend for application submission does not require pre-verification through the SPOP Call Center.
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Get Your FREE Site >If an agent does not complete a 2025 onboarding invite by July 7, the onboarding invitation will be canceled
New sales incentives kicked off on July 1, and you have even more opportunities to bring home extra cash.
Evolve will allow users to seamlessly transition their current business
Email address will be deactivated as of August 31, 2025 and will no longer be monitored after that date.
Important D-SNP Plans Information | Preparing For AEP - Core And Retail Trainings
2026 Large Group Product Updates And Reminders
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