To remain compliant with security and privacy requirements, starting 6/1/2022 Humana will no longer accept paper applications submitted by fax or email for new Individual Specialty sales. The P.O. Box will remain available to mail applications for new sales allowing an applicant the option to submit initial payment with a check or money order. The digital sales tool options also remain available and are the preferred method for secure and prompt new sales application processing. As a reminder, an application for a plan change on an existing member does not require payment information, and therefore, may continue to be faxed to 877-243-5699 or emailed to IABilling@Humana.com
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Key Changes to the 2025 MA and D-SNP Enrollment Kits: Effective Immediately!
Disaster/Emergency SEP change rescinded, top Toolkit materials and more
Learn about the changes to the Disaster/Emergency SEP, key details on selling D-SNPs and more
Review your State-Level D-SNP Enrollment at a Glance Guides to learn more about limited special circumstances SEPs.
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