< Agent Blog
Oct
28
,
2024

IMPORTANT: Network update - Cleveland Clinic and Sarasota Memorial (Florida)

October 28, 2024
UnitedHealthcare

Cleveland Clinic’s Florida providers to remain in UnitedHealthcare’s Medicare Advantage network

UnitedHealthcare and Cleveland Clinic have reached agreement on a new multi-year contract for the health system’s hospitals, facilities and its physicians throughout Florida.

The agreement ensures people enrolled in UnitedHealthcare Medicare Advantage plans, including Preferred Care Partners and Preferred Care Network as well as the Dual Special Needs Plans (D-SNP), have continued, uninterrupted network access to the health system.

What you need to know

  • UnitedHealthcare Medicare Advantage members have continued, uninterrupted network access to Cleveland Clinic’s providers throughout Florida with no change.
  • UnitedHealthcare is in the process of mailing letters to all Medicare Advantage and D-SNP members who previously received communication from them regarding the possibility Cleveland Clinic could leave the network. These letters will inform these members they’ll continue to have network access to their Cleveland Clinic providers throughout Florida without any changes.
  • UnitedHealthcare has also updated their website at www.uhc.com/clevelandclinic to notify members they have reached an agreement. The link to the website was previously included in letters that were sent to members regarding the negotiation with Cleveland Clinic’s Florida providers.

Your role

Ensure members are aware that Cleveland Clinic’s Florida providers will continue to remain in the Medicare Advantage network with no change. Encourage members who have questions about in-network health care providers to call the customer service number on their UnitedHealthcare UCard® or use the provider directory on myuhcmedicare.com

Agents can refer to the provider directory on Jarvis  > Provider Search to confirm a provider’s status and view a list of accepted plans.

Sarasota Memorial to remain in UnitedHealthcare’s Medicare Advantage network

UnitedHealthcare and Sarasota Memorial have reached an agreement in principle on a new contract that ensures continued, uninterrupted network access to the health system in 2025. UnitedHealthcare is currently working with Sarasota Memorial to finalize the terms of the agreement.

As a result, people enrolled in UnitedHealthcare Medicare Advantage plans as well as the Dual Special Needs Plan will continue to have network access to Sarasota Memorial’s hospitals, facilities as well as First Physicians Group (FPG) with no change.

What you need to know

  • UnitedHealthcare Medicare Advantage members will have continued, uninterrupted network access to Sarasota Memorial’s hospitals, facilities and physicians throughout Florida with no change in 2025.
  • Letters were not mailed to members regarding the negotiation. UnitedHealthcare was able to reach an agreement in advance of the required member notification date.

Your role

  • Ensure members are aware that Sarasota Memorial will continue to remain in UnitedHealthcare's Medicare Advantage network with no change. Encourage members who have questions about in-network health care providers to call the customer service number on their UnitedHealthcare UCard® or use the provider directory on myuhcmedicare.com.

Agents can refer to the provider directory on Jarvis > Provider Search to confirm a provider’s status and view a list of accepted plans.

View Details >View Details >

Questions? Call us at 855-888-8326.

Don't have a MedCareValue page yet?

Get Your FREE Site >

Posts you may be interested in...

Read More

Cigna: You may be eligible for a bigger bonus

January 21, 2025
Agent Blog Icon - Indicates this is a blog article.

New Medicare Supplement bonuses are available now in most states.

Read More

Wellabe: Coming soon - New Medicare Supplement offerings

January 21, 2025
Agent Blog Icon - Indicates this is a blog article.

The new Medicare Supplement product comes with an accelerated underwriting process, which will allow certain clients to bypass the health questions, so you can get policies issued within minutes

Read More

UPMC For Life: Updated Hours of Operation for Broker Resource Center

January 21, 2025
Agent Blog Icon - Indicates this is a blog article.

The Broker Resource Center is a valuable service available to all UPMC for Life agents

Read More

FitOn Health: Helping Members Sign Up for their Account and Purchase Gym Memberships

January 20, 2025
Agent Blog Icon - Indicates this is a blog article.

The following suggestions and resources should help navigate common inquiries to ensure a smooth transition to FitOn with members.

Read More

Stay connected with clients all year

January 16, 2025
Agent Blog Icon - Indicates this is a blog article.

The AARP Medicare Plans Greeting Card Campaign and more!

Read More

Excellus BCBS Broker News Vol. 20 No. 1

January 15, 2025
Agent Blog Icon - Indicates this is a blog article.

Gag Clause Certificate Of Attestation Now Available | Wellbeing Webinar Series | Pharmacy Affordability Toolkit

Who we are & what we do.

Choosing an FMO to work with is not just about having access to top insurance products and commissions, it’s about finding a one-on-one agent service that is prepared to meet your needs.  

Get to know us, and see how we can help you take your business to the next level.

Learn More

Helpful Links

New Here?

We love meeting new people! Fill out the form below, and one of our sales directors will get in touch with you shortly.

Thank you! Your form has been received!
Oops! Something went wrong while submitting the form