Obtaining Historical Allwell and Health Net Medicare Advantage Information

As Wellcare continues to integrate their systems and processes, some systems previously utilized by brokers to obtain Medicare Advantage member enrollment and compensation data have been retired, specifically the legacy Centene Broker Portal. This action was necessary to create a combined and streamlined broker experience moving forward.

The Wellcare Broker Portal (i.e. Agent Connect) will provide you with access to many resources, including your book of business, commission statements, application tracking, and many more.

They realize you may still need to access historical information for enrollments effective 2020 and prior and would like to provide you with information on how to access this information.

2020 and Prior Policy Effective Information Requests - Allwell / Health Net

Book of Business & Statements

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To obtain a copy of your Allwell or Health Net book of business information or statement for 2020 and prior policy effectives, please submit a ticket/request through Agent Connect:

• Access Agent Connect through Single Sign-On
• From the Home page, select Create Support Ticket
• From the dropdown, select Other
• Provide a brief description in the Subject field
• Provide details on the specific information needed (e.g. book of business or statement) in the Description section

Please Note: This is an interim process that will be in place until additional integration activities are completed in early 2022.

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