< Agent Blog
Feb
07
,
2023

Our Annual Post-AEP Survey Results Are In!

February 7, 2023

Sometimes, being an independent agent can feel like you’re on an island with no point of comparison for how you’re feeling or performing compared to others. Even the most seasoned agents may have questions about their business compared to others at their level. Not too long ago, we sent a survey to our agents asking about their experience with this AEP, and we’re pleased to announce that the results are in! 

The biggest piece of feedback that we received was no surprise --- many agents were frustrated by the new recording and disclaimer requirements on phone calls. So much so that their shifted how they performed their meetings this year. Many of you said that you moved back to in-person meetings so that you wouldn’t have to worry about recording the phone calls. This is after so many moved to virtual meetings during the COVID-19 pandemic. In fact, the overwhelming majority reported that less than 10% of their business was done remotely this year.

All of that aside and even with these added challenges, over 63% of you reported that this year was more successful than last!

Many agents are also seeing the benefit of expanding their book of business by utilizing referrals. If you have a great appointment, leave a handful of business cards with your client and remind them how grateful you are for referrals. If you think about how many people the average person knows, and how most people trust recommendations from their friends and family, the growth potential is enormous!

The full results are below.

 

Having trouble viewing the report? Click Here >


View Details >View Details >

Questions? Call us at 855-888-8326.

Don't have a MedCareValue page yet?

Get Your FREE Site >

Posts you may be interested in...

Read More

Important Update Regarding Sharon Regional Health System

December 19, 2024
Agent Blog Icon - Indicates this is a blog article.

Highmark is aware that Steward Health Care has announced they will be closing some or all the facilities at Sharon Regional Health System in northwest Pennsylvania.

Read More

Excellus BCBS Broker News Vol. 19 No. 12 Special Edition

December 19, 2024
Agent Blog Icon - Indicates this is a blog article.

An Update On St. Joseph’s Health

Read More

Excellus BCBS Broker News Vol. 19 No. 12

December 16, 2024
Agent Blog Icon - Indicates this is a blog article.

Season’s Greetings | Automatic Payment Error Impact | 2025 Broker Guide Is Here

Read More

UnitedHealthcare: JarvisWRAP for December 16

December 16, 2024
Agent Blog Icon - Indicates this is a blog article.

Resources to support members, commission info and more

Read More

Elevance Health - No Longer Have KY Medicaid Contract

December 16, 2024
Agent Blog Icon - Indicates this is a blog article.

Anthem will no longer be a Kentucky Medicaid Managed Care Organization (MCO) starting January 1, 2025.

Who we are & what we do.

Choosing an FMO to work with is not just about having access to top insurance products and commissions, it’s about finding a one-on-one agent service that is prepared to meet your needs.  

Get to know us, and see how we can help you take your business to the next level.

Learn More

Helpful Links

New Here?

We love meeting new people! Fill out the form below, and one of our sales directors will get in touch with you shortly.

Thank you! Your form has been received!
Oops! Something went wrong while submitting the form