Several counties are under an SEP due to the effects of Hurricane Zeta. A FEMA notification was originally released on Dec. 31, 2020 and results in a Special Election Period (SEP) available for your Medicare Advantage customers who qualify.
The counties/contract listed below are impacted, and eligible customers within the affected areas are granted an SEP.
When contacted by an impacted customer, agents/brokers are allowed to assist eligible customers enroll.
You must confirm the customer resides or resided in the affected area, confirm if the customer had another valid election period at the time of the incident period, and has not used the election.
If all qualifications are met, you must complete the SEP section of the application with the following:
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