SureBridge recently identified a system issue with the Self-Service tool (myportal.surebridgeinsurance.com) that prevented policy cancelation requests made through the portal from being processed between Nov. 23, 2022 and Jan. 7, 2023. This issue is isolated to cancelation requests only and updates have been made to correct the issue. The tool should be working as expected again.
The policies affected are being identified and will be processed accordingly. Any refunds that may be due could take up to 10 days to be processed.
If you have list of customer cancelation requests that were made during this timeframe and would like to check status, please email producersupport@surebridgeinsurance.com instead of calling Customer Service.
Don't have a MedCareValue page yet?
Get Your FREE Site >To support the future growth of EmblemHealth's Connecticut health plan, ConnectiCare, they have agreed to sell ConnectiCare to Molina Healthcare, Inc
Get your marketing materials reviewed through the new TPMO process today!
Exciting news, Prisma Health joins network
Your clients enrolled in an AARP® Medicare Supplement Insurance Plan G from UnitedHealthcare® may be missing out!
UnitedHealthcare is continuing to introduce digital health plan ID cards to plan subscribers who have elected “paperless” within their personal digital account settings
When Everything Works Together, Everybody Benefits | Warby Parker Added To Vision Network
Choosing an FMO to work with is not just about having access to top insurance products and commissions, it’s about finding a one-on-one agent service that is prepared to meet your needs.
Get to know us, and see how we can help you take your business to the next level.