Below are important change to the agent of record (AOR) policy for UPMC for Life Medicare plans. The agent of record is entitled to receive certain information and assist members in managing their coverage with UPMC for Life. Beginning October 15th 2024, existing UPMC for Life members wishing to change their AOR may do so by completing an AOR change letter.
Here are some important details on how the change letter process works:
You can access a copy of the letter via the Broker Training Site or in Cavulus under “Useful Documents.”
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Get Your FREE Site >UnitedHealthcare and Cleveland Clinic have reached agreement on a new multi-year contract for the health system’s hospitals, facilities and its physicians throughout Florida.
The 2025 star ratings have been announced, and UPMC for Life’s HMO and PPO plans have received an above-average rating of 4.5 out of 5 stars from Medicare for 2025.
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Scores were strong again this year, with many plans achieving the highest score possible!
Recent changes include updates to the Part D prescription drug coverage stages and adjustments to UPMC for Life’s cost sharing.
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