Agent Blog

Please be advised that a state of emergency was declared, impacting individuals in Georgia. This declaration allows for a one-time Special Enrollment Period (SEP).

To remain compliant with security and privacy requirements, starting 6/1/2022 Humana will no longer accept paper applications submitted by fax or email for new Individual Specialty sales.

Please be advised that a state of emergency was declared, impacting individuals in Washington. This declaration allows for a one-time Special Enrollment Period (SEP).

 Starting April 25, a newly-designed interactive map will be on Producer World that will give easy access on your RTS status

Did you know there are over 2,500 benefit programs available nationwide that can be identified through the BenefitsCheckUp® tool?

Please be advised that a state of emergency was declared, impacting individuals in Texas. This declaration allows for a one-time Special Enrollment Period (SEP).

Please be advised that a state of emergency was declared, impacting individuals in Texas. This declaration allows for a one-time Special Enrollment Period (SEP).

Medico is offering a generous incentive on Medico’s new Medicare Supplement insurance

Low-Income Subsidy Plans Available to Help with Overall Health

Help simplify your job so you can spend more time building client relationships! 

Recently your Wellcare of North Carolina customer may have received an erroneous letter from Wellcare in error

Here's something that's sure to put a smile on your face — Mutual of Omaha has increased compensation on dental insurance sales!

For the past30 years, SilverSneakers® has helped seniors live healthier and happier lives with their health and wellness programs.

New brand. Same great service.

Cigna has released a couple of tips on how you can see your commissions payments from a little sooner!

Download Aetna's 2022 Affordable Insulin Talking Points Guide today!

Please be advised that a state of emergency was declared, impacting individuals in Texas. This declaration allows for a one-time Special Enrollment Period (SEP).

Sales of fixed and variable annuities were $233.1 billion in 2021, an increase of 12.3 percent over 2020 sales of $207.5 billion and the highest annual annuity sales since 2008

All of the April updates in Vantage!

View this short tutorial from Cigna to help with your SEP applications!

Please be advised that a state of emergency was declared, impacting individuals in Georgia. This declaration allows for a one-time Special Enrollment Period (SEP).

Please be advised that a state of emergency was declared, impacting individuals in certain NY counties. This declaration allows for a one-time Special Enrollment Period (SEP).

Please be advised that a state of emergency was declared, impacting individuals in Florida. This declaration allows for a one-time Special Enrollment Period (SEP).

Individual dental bonus period has started, don't miss it!

Whether you're just getting started or have an extensive client list, selling Medicare Supplement plans is a great way to grow your business. The Sell More/Earn More Medicare Supplement Bonus is available for New York Plan G & N Enrollments with effective dates through 6/1/2022.*

Please be advised that a state of emergency was declared, impacting individuals in Florida. This declaration allows for a one-time Special Enrollment Period (SEP).

Get ready for beautiful sights, breathtaking scenery, one-of-a-kind excursions, and delicious food at the UA2023 Convention in Los Cabos, Mexico!

Recently, AHIP surveyed people enrolled in supplemental insurance about their experience with these plans. Read more about the results!

Ascend access will be discontinued March 31, are you ready?

Please be advised that a state of emergency was declared, impacting individuals in all Louisiana counties. This declaration allows for a one-time Special Enrollment Period (SEP).

Please be advised that the federal public health emergency declaration specific to COVID-19 issued on January 30, 2020 remains in effect and may serve as the basis for the SEP-DST

Please be advised that a state of emergency was declared, impacting individuals in Missouri. This declaration allows for a one-time Special Enrollment Period (SEP).

Please be advised that a state of emergency was extended, impacting individuals in all NY counties. This declaration allows for a one-time Special Enrollment Period (SEP).

Please be advised that a state of emergency was declared, impacting individuals in Kansas. This declaration allows for a one-time Special Enrollment Period (SEP).

Please be advised that a state of emergency was declared, impacting individuals in Texas. This declaration allows for a one-time Special Enrollment Period (SEP).

Please be advised that a state of emergency was declared, impacting individuals in Texas. This declaration allows for a one-time Special Enrollment Period (SEP).

Please be advised that a state of emergency was declared, impacting individuals in South Carolina. This declaration allows for a one-time Special Enrollment Period (SEP).

Please be advised that a state of emergency was declared, impacting individuals in Kansas. This declaration allows for a one-time Special Enrollment Period (SEP).

Important information regarding Agent Connect. View post for details.

Please be advised that a state of emergency was declared, impacting individuals in Florida. This declaration allows for a one-time Special Enrollment Period (SEP).

Please be advised that a state of emergency was declared, impacting individuals in Florida. This declaration allows for a one-time Special Enrollment Period (SEP).

Please be advised that a state of emergency was declared, impacting individuals in Illinois. This declaration allows for a one-time Special Enrollment Period (SEP).

Please be advised that a state of emergency was declared, impacting individuals in Kansas. This declaration allows for a one-time Special Enrollment Period (SEP).

Humana's topic of the week is Humana Retail Agent Services: Lately, the hot topic of concern has been around members getting dis-enrolled from their plan unknowingly and calling agents in a panic.

If you're not selling Amerigroup Medicare Supplement Plans - It's time to start! They have an exciting limited time opportunity for you to earn more when you sell Amerigroup Medicare Supplement plans in Arizona with 12/1/2021 – 4/1/2022 effective dates.*

If you're not selling Amerigroup Medicare Supplement Plans - It's time to start! They have an exciting limited time opportunity for you to earn more when you sell Amerigroup Medicare Supplement plans in Texas with 12/1/2021 – 4/1/2022 effective dates.*

This week, Wellcare focuses on some important enrollment guidelines and spotlight their PPO product. View post for details.

Humana's topic of the week is Humana Retail Agent Services: Introducing a dedicated sales agent phone line - sales agents will have one dedicated phone line to call for help with Medicare pre- and post- enrollment questions.

Information about the COVID-19 pandemic seems to be changing daily, and it’s often hard to understand everything we read and hear. Excellus BCBS sat down with Dr. Lorna Fitzpatrick to get answers to some of your most asked questions.

Starting March 2022, Wellcare is introducing the My Wellcare Rewards program powered by Healthmine. This is a new program that encompasses all former member reward programs for Legacy WellCare and Legacy Centene Medicare Advantage members.

The Medicare Open Enrollment Period (OEP) is still applicable and runs through March 31. However, Excellus BlueCross BlueShield’s 5-star HMO plans allow Medicare members to qualify for the 5-star SEP.

Humana's topic of the week is LIS Strategy Plans: They Have Even More When Using Humana Pharmacy. Read on to learn more!

Effective April 1, ConnectiCare is increasing broker compensation for your ConnectiCare Dual Plan members’ completed health risk assessments (HRAs) from $50 to $100.

UPMC for Life provides access to thousands of high-quality doctors and hospitals across PA. They want to help you understand what that means and how your clients can benefit.

Ensure that your Medicare Advantage members have quick and easy access to their benefits, especially wherever they are nowadays!

Humana's topic of the week is DSNP Enrollment Process Improvement. The job aid inside will assist with step by step instructions and how to submit the Medicaid award letter and information.

Sometimes, being an independent agent can feel like you’re on an island with no point of comparison for how you’re feeling or performing compared to others. Not too long ago, we sent a survey to our agents asking about their experience with this AEP, and we’re pleased to announce that the results are in! 

This week’s topic of the week is Service Inquiry. When you need help on an existing member or a new application, service inquiry is the way to go. You can even direct Humana to reach out to your member to help resolve. View the post for more information, including an FAQ sheet and service inquiry job aid from Humana.

Humana's topic of the week is Sales Resources at Your Fingertips. Inspired by agent request, the carrier has created a sales resource sheet for 2022. There are links to many of the items agents have asked for included in the attachment. See the post to view and download.

Wellcare will continue to cover COVID-19 testing, free of cost to the member, when performed in an official testing location, and/or when the test is ordered by a physician, non-physician practitioner, pharmacist, or other authorized health care professional. See post for details.

Present your clients with a variety of SureBridge supplemental plan options designed to help them close coverage gaps and round-out their overall health coverage. When you do, you could earn $25 in addition to your commissions for every eligible plan issued!

As We Move Into 2022, Members May Notice An Unwelcomed Change In Their Monthly Part B Premium Amounts, Which Rose To $170.10 – Up 14.55% (More Than Double What Was Anticipated) From The 2021 Monthly Premium Of $148.50. Read about this and more in Excellus' Medicare Broker News.

As hard as we work and as diligent as we are, we all make professional mistakes once in a while! With that said, there are several benefits to independent health insurance agents for purchasing and maintaining E&O insurance. Read on to learn more.

Be a resource for helping to navigate your client's benefits utilization with Clover Health. Clover provides helpful guides outlining their benefits so that you can easily assist your clients! See post for details.

On February 9th, 2022, CMS provided an updated Medicare Communications and Marketing Guidelines (MCMG) document for Medicare Advantage (MA) plans, section 1876 cost plans, and Medicare Prescription Drug Plans. These requirements also apply to Medicare-Medicaid Plans (MMPs), except as modified in state-specific marketing guidance for each state’s demonstration. View the post for the full update.

This week’s topic of the week is Rewards Programs. If you are engaging with Humana, they want you to be rewarded for all that you do. The step-by-step directions are inside for the two programs that you can enroll in. These programs benefit you and your members.

The deadline for brokers' submission of completed HRAs for Medicare members has been extended to February 28, 2022. This extension applies to members having effective dates of Jan. 1, 2022 and Feb. 1, 2022.

Anthem CT wants to know how they can help you - they are here for you and want to help you reach your goals. See inside for details on their 2022 Hot Sheet, HRA submission information, and the Medicare Supplement bonus.

***UPDATE: Good News! The SecureWise Term Life product will remain available in Virginia for new sales. Original Message: On February 9, 2022, the SecureWise Term Life product will be temporarily removed from the SureBridge Point of Sale (POS) Tool for new sales in the state of Virginia.

This week’s topic of the week is OEP Guide and Election Codes. The guide will help you identify who qualifies to use OEP as an enrollment period and what the guardrails are around marketing. We’ve also attached the election code document to help you identify other enrollment periods that might help you with enrolling beneficiaries.

Please be advised that a state of emergency was declared, impacting individuals in all Maryland counties. This declaration allows for a one-time Special Enrollment Period (SEP).

Please be advised that a state of emergency was declared, impacting individuals in Virginia. This declaration allows for a one-time Special Enrollment Period (SEP).

Please be advised that a state of emergency was declared, impacting individuals in certain NY counties. This declaration allows for a one-time Special Enrollment Period (SEP).

Please be advised that a state of emergency was declared, impacting individuals in New Jersey. This declaration allows for a one-time Special Enrollment Period (SEP).

A unique date is coming up this month, and we thought WHY NOT have a fun incentive to celebrate and throw some cash your way? View post for details.

Anthem CT has released a new Applicant Road Map to give agents a visual overview of what members can expect during the application process. View the post to see this and more, such as examples of the cards your beneficiaries can expect to receive in the mail.

Please see the message from Cigna inside regarding an update on cash cards and grocery cards for 2022 - Most customers received the card to use the grocery benefit earlier this month, but due to a technical issue, some customers did not receive their card.

The federal government issued a public notice requiring commercial health plans to cover up to eight at-home testing kits per month per covered individual for diagnostic use starting January 15 and continuing through the Coronavirus public health emergency period, which has been extended to April 15, 2022.

Maintaining your members and having topics to touch on with them during the first 90 days will help you with loyalty and service. View post for a link to Humana's Member Retention Guide.

Please be advised that a state of emergency was declared, impacting individuals in North Carolina. This declaration allows for a one-time Special Enrollment Period (SEP).

Please be advised that a state of emergency was declared, impacting individuals in Georgia. This declaration allows for a one-time Special Enrollment Period (SEP).

Please be advised that a state of emergency was declared, impacting individuals in South Carolina. This declaration allows for a one-time Special Enrollment Period (SEP).

Please be advised that a state of emergency was declared, impacting individuals in Missouri. This declaration allows for a one-time Special Enrollment Period (SEP).

If you receive questions from your clients regarding SSBCI benefit eligibility, you can use the following information to validate eligibility and determine if a member call to Wellcare Customer Service by your client is needed.

Please be advised that a state of emergency was declared, impacting individuals in New Jersey. This declaration allows for a one-time Special Enrollment Period (SEP).

If you’re an independent health insurance agent looking for a competitive edge, read on to learn about the benefits of joining the National Association of Health Underwriters.

Updates to the SureBridge Point of Sale tool will begin around 7 PM CST Thursday, January 20 which could cause the system to be temporarily unavailable. View the post to see the updates that will be made to the POS tool.

To help spread the word about their SNP plans and the competitive benefits that come with them, UPMC uses targeted direct mail. The SNP direct mail initiative is sent out to Medicare and Medicaid eligible prospects on a quarterly basis. View post to learn about what's inside these packages.

Please be advised that a state of emergency was declared, impacting individuals in Virginia. This declaration allows for a one-time Special Enrollment Period (SEP).

Beginning Jan. 15, BlueCross and BlueChoice will reimburse eligible members for the purchase of over-the-counter COVID-19 diagnostic tests that have been authorized, cleared or approved by the U.S. Food and Drug Administration. View post to see the list of qualifying tests and FAQs.

2022 is here, and so is Cigna's new rewards program! Start the year right with more opportunities, more support, and more ways to win. See what you can earn inside.

OEP is an election period from January 1 to March 31 that allows current Medicare Advantage plan beneficiaries to make changes to their plan. View the post to learn more.

Please be advised that a state of emergency was declared, impacting individuals in Virginia. This declaration allows for a one-time Special Enrollment Period (SEP).

For 2022 plans, the Medicare 5-Star SEP runs from December 8, 2021 to November 30, 2022, which gives members almost an entire year to make the switch from a lower-rated plan to one of Excellus' 5-star HMO plans.

Need info on Humana's Healthy Foods Card? Look no further! The Healthy Foods card from Humana is only available on DSNP plans. The card is mailed separately from the welcome kit. View post for more information.

Need info on Humana's OTC Benefits? Look no further! The OTC benefit varies by state. See post for details.

Get a jumpstart on 2022 Medico Medicare Supplement sales with a new incentive. From Jan. 1, 2022, through March 31, 2022, you can earn bonuses after just three approved and taken Medicare Supplement applications. See post for details.

Clover Health announced Medicare Advantage (MA) membership growth of over 25% versus the beginning of 2021, outpacing the overall industry growth average of approximately 10% year-over-year.

Whether you're just getting started or have an extensive client list, selling Medicare Supplement plans is a great way to grow your business. The Sell More/Earn More Medicare Supplement Bonus is available for New York Plan G & N Enrollments with effective dates through 4/1/2022.*

Please be advised that a state of emergency was declared, impacting individuals in New Jersey. This declaration allows for a one-time Special Enrollment Period (SEP).