Industry News

Here's what's happening in your industry.

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Molina: Health Risk Assessment (HRA)

October 18, 2023
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The HRA option is only available for new Molina Medicare enrollments.

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UnitedHealthcare 2024 Star Ratings Plan Year Results

October 18, 2023
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On Oct. 13, the Centers for Medicare & Medicaid Services (CMS) released UnitedHealthcare’s 2024 Star Ratings plan year performance for Medicare Advantage plans (including individual, Group Retiree and Dual Special Needs Plans) and Prescription Drug Plans(Part D).

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Excellent 5 out of 5 stars for three years in a row

October 17, 2023
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What’s better than 5 out of 5 stars two years in a row? A three-peat!

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Check out Cigna's OEP Resource Center

October 11, 2023
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Your "go-to" resource is waiting for you.

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UnitedHealthcare and St. Joseph’s Health Renew Relationship

October 6, 2023
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UnitedHealthcare and St. Joseph’s Health have reached a multi-year agreement

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Meet Your New Molina Broker Channel Manager in New York

October 4, 2023
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‍Molina is proud to introduce: Ferdi Ferrufino

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Cigna Change in Renewal Payment Structure for 2024

October 3, 2023
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Renewal payments will be changing to a per member per month (PMPM)structure.

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New Ways to Submit HRAs from Cigna

October 2, 2023
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The new submission tools will make facilitating HRAs easier than ever before.

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UnitedHealthcare: JarvisWRAP for October 2

October 2, 2023
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Spanish-speaking PHD team and more

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2024 Easier Email Opt-In for MA/PDP Enrollees

September 27, 2023
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For 2024, Empire has made it easier for your clients to get important plan information by email.

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Mutual of Omaha: New Oklahoma Birthday Rule

September 25, 2023
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Learn More about the Birthday Rule, e-App and Compensation Updates in Progress

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Molina: The CMS Final Rule for TPMOs

September 25, 2023
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If your agency needs marketing consultant access in HPMS to submit on Molina's behalf as a multi-plan submitter, please let them know.

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Aetna FAQs on the CY2024 Final Rule for Marketing and Communication Provisions

September 25, 2023
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You may have questions regarding the new rules put in place by CMS for marketing and communications. Utilize the attached document as a reference and resource to keep you compliant.

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UnitedHealthcare: JarvisWRAP for September 25

September 25, 2023
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Updated 2024 sales and marketing requirements and more

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A new and exciting AI technology from Cigna

September 21, 2023
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SmartScan is a new, free oral health screening.

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Breaking News from UPMC

September 19, 2023
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The UPMC for Life broker management team is excited to announce that their very own Medicare producer portal will be launching Tuesday, Oct. 4th!

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Excellus BCBS Broker News Vol. 18 No. 9

September 19, 2023
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The Pursuit Of Biosimilars | ANOC Letters | 2024 Community Rated Small Group Medicare Advantage Rates

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UnitedHealthcare: JarvisWRAP for September 18

September 18, 2023
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Introducing a new plan naming system

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The Quick and Easy Way to Order GTL Supplies

September 14, 2023
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GTLink is the quick and easy way to order GTL supplies and much more!

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Empire: More Stores Are Now Available With Our Grocery Benefits!

September 13, 2023
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Empire Medicare Advantage members now have more choices when using their Grocery benefit allowance

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Meet Your New Molina Broker Channel Manager in South Carolina

September 13, 2023
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‍Molina is proud to introduce: Leron Moore

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UnitedHealthcare: JarvisWRAP for September 11

September 11, 2023
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Introducing a new plan naming system

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Updated Information on the 2024 Molina Marketing Store

September 8, 2023
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Molina is pleased to announce that select marketing materials will be available for agents at no cost and with no shipping fees

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Find out more: UnitedHealthcare DVH Plans are coming soon!

September 8, 2023
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UnitedHealthcare® Dental, Vision, Hearing Plans (DVH) are almost here!

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UPMC for Life received a J.D. Power award!

September 7, 2023
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UPMC for Life earns a J.D. Power award for ranking #1 in Member Satisfaction among Medicare Advantage Plans in Pennsylvania

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UnitedHealthcare: JarvisWRAP for September 5

September 7, 2023
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Introducing a new Connect with Others reward!

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Cigna: Increase your social presence to attract more clients

September 5, 2023
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Use Cigna's new Social Media Tool Kit to post like a pro.

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New Cigna Provider Directory Now Available!

September 5, 2023
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The enhancements will make your selling experience easier than ever before.

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Get Reimbursed for Cigna 2024 Certification

August 25, 2023
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If you haven't already done so, make sure you complete Cigna's 2024 Certification by September 1, 2023, so you don't miss out on this opportunity for reimbursement! 

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Announcing the Molina Marketing Store

August 21, 2023
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Effective 8/17/2023, Molina is transitioning to a new marketing materials site from which you will be able to access and self-order 2024 Medicare marketing materials

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UnitedHealthcare: JarvisWRAP for August 21

August 21, 2023
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It’s here! Early Enrollment Guide ordering is open... and more

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Wellcare Insider: Important Updates and Reminders

August 17, 2023
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Pre-Ordering Reminder - 2024 sales materials available for pre-order now and more!

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Wellcare: Changes to Wellcare Member Portal Log-In Credentials

August 17, 2023
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There are changes coming to how Wellcare members will log in to the Wellcare Medicare portal. Beginning August 15, 2023, users will register an account within EntryKeyID.

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Empire: Big News for Your Clients with Grocery Benefits!

August 16, 2023
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Great News! Empire is excited to Announce More Retail Store Options for the Grocery Benefit!

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Wellcare: Pre-Ordering Begins Monday Aug. 14 for 2024 AEP Sales Materials

August 16, 2023
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Pre-ordering for 2024 AEP sales materials through the CustomPoint portal will open for certified brokers from Monday, August 14 through Sunday, August 20, 2023.

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Jarvis Notification Center is live!

August 10, 2023
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This improvement makes information more accessible for agents, upholds security, modernizes the notification process and adds to the value of Jarvis as a one-stop-shop for everything agents need.

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Meet Your New Molina Broker Channel Manager in Utah

August 4, 2023
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‍Molina is proud to introduce: Jen Pjeter

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Wellcare: New ID Card Feature Now Live in Centene Workbench

August 2, 2023
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Printable enrollment ID cards for members are now available in Centene Workbench!

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Wellcare Insider: Important Updates and Reminders

August 2, 2023
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CustomPoint Pre-Ordering to Open August 14 and more

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Premium rate adjustment for SureBridge branded Prime DVH

August 1, 2023
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Last year, UHC began notifying agents that customers with a SureBridge branded DVH policy in force for at least 12 months would see a rate adjustment on their next premium payment.

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Wellcare: Two-Way Conversational Texting for Prescription Drug Refill Reminders

August 1, 2023
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Wellcare would like to make agents aware of a new conversational text messaging program that will help Prescription Drug Plan (PDP) members manage their prescription drug refills.

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UnitedHealthcare: JarvisWRAP for July 31

August 1, 2023
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Resources to prepare you for 2024 AEP and more!

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Empire: CMS Updates Review Times for Marketing Materials

August 1, 2023
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CMS is updating the review periods for select materials

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Wellcare: Regulation and Guidance Reminders for Sales and Enrollment

August 1, 2023
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There has recently been a rise in Medicare beneficiary complaints around select topics within this article.

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Important Updates for AARP Medicare Supplement Plans in NY

July 28, 2023
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A letter will be sent in late July to all current New York members enrolled in an AARP® Medicare Supplement Insurance Plan from UnitedHealthcare®, to notify them of the 2024 proposed Medicare Supplement plan rates which have been submitted to the New York State Department of Financial Services.

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UnitedHealthcare: JarvisWRAP for July 24

July 24, 2023
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New resources to help you and more!

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CareValue Renaming Online Enrollment Platform

July 24, 2023
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CareValue announced today that in accordance with CMS’ policy changes for 2024, they will be changing the name of their online enrollment platform to MedCareValue. More details will be announced soon.‍

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Cigna Medicare Minute - July News

July 20, 2023
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July News from Cigna

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Wellcare Insider: Important Updates and Reminders

July 18, 2023
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New Medicaid Redetermination Tool and more inside!

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Molina: Good News in Kentucky!

July 18, 2023
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Molina is now accepting the MAGI Medicare population as being eligible for their D-SNP product

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Humana Breaking News!! Connecticut Network Add

July 17, 2023
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The time is here to start sharing the excitement!

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UnitedHealthcare: JarvisWRAP for July 14

July 17, 2023
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New resources to help you and more!

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IMPORTANT UPDATE: New Deeming Period feature will launch 7/13 in Centene Workbench!

July 11, 2023
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IMPORTANT UPDATE: New Deeming Period Feature Will Launch July 13th in Centene Workbench!

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More Details on Commissionable PDPs from Cigna

July 11, 2023
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Cigna Healthcare will start paying commissions on their full line of Medicare Prescription Drug Plans (PDPs) starting with the 2024 Annual Enrollment Period (AEP).

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Excellus BCBS Medicare Broker News - Vol. 5 No. 7

July 7, 2023
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NYS EPIC Program Update | Marketing Rule Update And Guidance | NAHU Is Now NABIP

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Wellcare Insider: Important Updates and Reminders

July 7, 2023
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The latest edition of Wellcare Insider, your source for important updates and reminders to help you provide excellent service and grow your business.

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Get a sneak peek at Aetna's 2024 First Look!

July 7, 2023
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Be one of the first to learn about new counties and Medicare product options coming for 2024

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UnitedHealthcare: JarvisWRAP for June 26

July 6, 2023
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Improvements to book of business (BoB) on Jarvis!

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New Transportation Vendor from Cigna

July 6, 2023
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The new transportation vendor, Modivcare, goes into effect on August 1, 2023.

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BlueCross BlueShield South Carolina: Blue Option Members Have Access to Care Nationwide With BlueCard

July 6, 2023
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Your BlueOption clients traveling outside of South Carolina can go to participating doctors and hospitals nationwide

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Jarvis Medicare Book of Business Access for Agencies

July 6, 2023
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UHC is excited to announce they are now offering Jarvis BoB access to agency partners as well.

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Wellcare: CustomPoint Materials Portal Scheduled Maintenance - July 3-July 7, 2023

June 29, 2023
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Important: CustomPoint Materials Portal Scheduled Maintenance - July 3 through July 7

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Wellcare: Important: Wellcare Certification Training Blackout Period – Starting July 1, 2023

June 29, 2023
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Beginning July 1, 2023, there will be a temporary blackout for new broker contracting and certification training.

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Introducing the Marketing Storefront! from UPMC

June 29, 2023
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Formally known as Converge, the Marketing Storefront is still your one-stop-shop for sales and marketing materials.

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IMPORTANT WELLCARE UPDATE: Plan Year 2024 TPMO Multi-Plan Marketing Materials Submission and Process

June 29, 2023
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New regulations are now in place, which impact any Third-Party Marketing Organization (TPMO) Medicare Advantage and Prescription Drug Plan marketing materials

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Smile! New Dental/Vision products from UnitedHealthcare are now available in 30 states

June 27, 2023
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New enhanced Dental and Vision products now available

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Wellcare: Update on Wellcare Provider Network in Oregon

June 27, 2023
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Wellcare Provider Update: PeaceHealth Now In Network for Wellcare By Trillium Advantage DSNP Plan in Lane County

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Empire Medicare Certification Training Opens 6/28/2023

June 22, 2023
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Complete Your 2024 Medicare Certification Training by 7/31/2023 to be Entered in the Early Bird Rewards Sweepstakes!

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Coming soon! Aetna 2024 Producer Certification

June 22, 2023
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Aetna Medicare Producer Certification kicks off on June 28 

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What’s changing with Medico on June 26?

June 22, 2023
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Preparing for Wellabe: What to know before June 26

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Cigna Medicare Minute - June News

June 22, 2023
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June News from Cigna

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Empire: Clarifications to CMS 2024 Policy and Technical Changes

June 19, 2023
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Clarifications to CMS 2024 Policy and Technical Changes

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Wellcare: Tips & Tricks for Centene Workbench

June 19, 2023
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Wellcare is working hard to provide you with resources that support excellent service for your business and our members.

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Wellcare: Important PY2024 Medicare AEP Launch Dates – AHIP, ACT, First Looks

June 19, 2023
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Please be on the lookout for more information on the 2024 Wellcare Annual Certification Training process and other important communications

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Humana Breaking News!! Massachusetts Network Add

June 19, 2023
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The time is here to start sharing the excitement!

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Cigna Healthcare MA in AZ, KS, MO, and UT

June 16, 2023
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Cigna Healthcare’s MA plans are still available in AZ, KS, MO, and UT.

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UnitedHealthcare 2024 Certifications are now open!

June 12, 2023
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UnitedHealthcare 2024 Certifications are now open!

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New UnitedHealthcare-branded Dental & Vision Plans

June 12, 2023
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New UnitedHealthcare-branded Dental & Vision Plans Available 6/23!

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UnitedHealthcare: JarvisWRAP for June 9

June 9, 2023
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Update regarding Conflict of Interest disclosure and more

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Excellus BCBS Medicare Broker News - Vol. 5 No. 6

June 7, 2023
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Updates On COVID-19 | Logo Use Reminder | Retail Training Requirement

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Honoring and Supporting Our Veterans with Cigna

June 7, 2023
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Cigna has many resources for you and your Veteran customers.

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Empire: CMS Announces Marketing and Communication Changes

June 2, 2023
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It's time to review marketing guidance in preparation for AEP 2024

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New to Medicare Drip Campaign- It's on the UHC Agent Toolkit

June 2, 2023
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This month on the UHC Agent Toolkit, check out the New to Medicare Drip Campaign

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Humana: CT and MA Announcement for Medicare Supplements!

June 2, 2023
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NEW Humana Medicare Supplement plans now available in Connecticut AND Massachusetts!

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UnitedHealthcare: JarvisWRAP for May 26

June 2, 2023
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Great news! 2024 Certifications Study Guide now available

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Breaking New for the Humana New York Network

June 1, 2023
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The time is here to start sharing the excitement!

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Excellus BCBS Medicare Broker News - Vol. 18 No. 6 - Special Issue

June 1, 2023
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Individual & Small Group – NYS Prior Approval Of Rate Changes

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Empire New York Medicare Supplement Market Exit

June 1, 2023
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Empire BlueCross BlueShield (Empire) will no longer accept new members in its Medicare Supplement (Med Supp) Plans in New York (NY) beginning with July 1, 2023 effective dates.

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Important Updates to the 2024 AHIP Certification

May 30, 2023
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2024 AHIP Medicare training season starts June 21, 2023 - Removal of 2023 Training

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Rx Benefit Upgrade to GTL's Short-Term Home Health Care!

May 25, 2023
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GTL's Short-Term Home Health Care Plan C prescription benefit just got even better with an upgrade from $600 to $900!

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NEW Member Servicing Tool in Jarvis for AARP Medicare Supplement Plans

May 25, 2023
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Have you tried the new Member Servicing Request Tool? 

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Heritage Life from GTL Now Upgraded with Sequoia Funeral Concierge!

May 25, 2023
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GTL's Short-Term Home Health Care Plan C prescription benefit just got even better with an upgrade from $600 to $900!

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Excellus BCBS Medicare Broker News - Vol. 18 No. 5

May 24, 2023
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Forbes Best Employers For Diversity List | What Happens Once The National Emergency Ends | Safety Net Plan Renewals

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Univera Healthcare: What Happens Once The National Emergency Ends

May 24, 2023
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What Happens With Claims, COBRA And Special Enrollments Once The National Emergency Ends?

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Wellcare Insider: Important Updates and Reminders

May 24, 2023
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Wellcare Insider will arrive in your inbox every two weeks – and more frequently when needed – to provide important updates and reminders focused on growing your business and sustaining your success.

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UnitedHealthcare: Change to business cancellation process

May 24, 2023
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Helping to drive better member experiences through Member Hub

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New Enrollment Kits and Applications are Now Available in CA, FL, and KY for AARP Medicare Supplement Plans

May 23, 2023
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There are new Enrollment Kits and applications available for AARP® Medicare Supplement Insurance Plans insured by UnitedHealthcare® Insurance Company in select states

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New Enhancement to the UnitedHealthcare Signature Process

May 23, 2023
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"Infinite scrolling" eliminated from the Signature Process

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