Industry News

Here's what's happening in your industry.

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UPMC PLAN HIGHLIGHT: New plans for 2023!

October 25, 2022
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ven before the start of AEP, the new kids on the block were causing quite the rumblings throughout our service area. Research, industry trends, and feedback from trusted brokers like yourself have allowed UPMC to create these exciting PPO plan options that reach across the UPMC service area.

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Just in Time for AEP - LIBERTY Dental Network Expansions and Upgrades from Empire

October 24, 2022
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A network arrangement between our existing commercial participating network of dentists and LIBERTY Dental provides an expanded network for Medicare Advantage dental products effective January 1, 2023

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Geisinger Broker Bulletin Update

October 21, 2022
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Geisinger Gold PPO and HMO Plans receive 4.5-Star ratings for 2023

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Take Advantage of New HIP Guaranteed Issue Ages with GTL

October 20, 2022
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Reach more clients and write more business this AEP with GTL's newest hospital indemnity insurance!

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Mid-Level Providers Now Included in Cigna's Directories

October 20, 2022
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Great news! Cigna will be adding physician assistants (PA’s) and nurse practitioners (NP’s), also known as mid-level providers, to the Cigna Medicare provider directories.

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UPMC Benefit highlight: Flex spend card

October 19, 2022
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There’s been a lot of excitement surrounding UPMC's newest benefit, the UPMC for Life Flex Spend Card.

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NEW! UPMC Preferred Pharmacies

October 18, 2022
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UPMC has added two major preferred pharmacies to the list just in time for AEP!

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Submission for GTL's Hospital Indemnity now available on Connecture’s Platform!

October 17, 2022
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Great news! GTL's Advantage Plus Hospital Indemnity Plan is now available for quoting and submission on Connecture's platform!

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Important Updates to the SureBridge Branded POS tool

October 14, 2022
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Updates to the SureBridge Point of Sale tool will occur starting at about 9pm CST Thursday, Oct. 13 and could cause the system to be temporarily unavailable. Please plan accordingly.

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Clover Video Rewards

October 14, 2022
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Your clients can earn up to $100 in reward dollars while they sit on their couch!

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Cigna Reminder: Internet Service Discounts for Low-Income Customers

October 14, 2022
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There is a new federal program available that helps low-income households pay for internet service and connected devices like a laptop or tablet.

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Now available from Legal & General: Save Age feature for digital applications

October 14, 2022
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You now have the option to backdate the policy effective dates in order to receive lower insurance rates for your clients. 

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Exciting News for PA for Wellcare

October 14, 2022
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 Wellcare is excited to announce that UPMC Pinnacle in Central PA will be added to Medicare MAPD products coming soon.

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Submit Empire HRAs - Don’t Miss Your Chance to Earn More!

October 14, 2022
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Earn more for your time and effort when you submit Health Risk Assessments for NEW members within 7 days of enrollment

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Important Updates for Highmark's NY HRA Platform

October 14, 2022
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If you haven’t already verified your account or established your password in iCario, you should receive an e-mail containing a link by the end of the day (October 14th)

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Wellcare: Reminder - Important Update on Eligibility Change for Tennessee Wellcare Dual Access (HMO D-SNP) H1416-035

October 12, 2022
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In accordance with a new requirement by the State of Tennessee Medicaid Program (TennCare), Wellcare would like to inform agents of a mid-year change in the eligibility criteria for the Tennessee Wellcare Dual Access (HMO D-SNP) H1416-035 plan.

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See how Humana is moving toward value-based care

October 12, 2022
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How Humana is investing in health

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The new SureBridge Member Hub is here for your clients!

October 11, 2022
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Exciting changes are ready for new and existing members

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Meet Your New Molina Broker Channel Manager in Utah

October 11, 2022
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‍Molina is proud to introduce: Neal Linares

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96% of Humana’s Medicare Advantage Members are in Contracts rated 4-Star or Above for 2023

October 10, 2022
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With 4.9 million of Humana’s Medicare Advantage members enrolled in plans rated 4 stars and above, Humana’s Star Ratings continue to reflect the company’s strong focus on ensuring high quality of care, patient-centered clinical outcomes and reliable customer service for its members.

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UPMC: Excellent 5 out of 5 stars AGAIN!

October 10, 2022
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UPMC is proud to announce that they once again are the only plan in Pennsylvania to earn an excellent 5 out of 5 overall star rating from Medicare for 2023

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Five Stars for Cigna Medicare

October 10, 2022
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Cigna has great news!

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Highmark Achieves 5-Star Plan Ratings for 2023

October 10, 2022
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The Centers for Medicare & Medicaid Services (CMS) recently announced Highmark’s 2023 Star Ratings for Pennsylvania, West Virginia, and New York Medicare Advantage (MA) plans. Highmark's scores were strong again this year, with most plans achieving a 5-Star Rating –the highest score possible!

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New UHICA Plans Have Arrived in Arkansas

October 6, 2022
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There was a LEAN upgrade recently that now allows field sales agents to complete Voice Signature enrollments using the Field Sales enrollment form.

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Wellcare Rhode Island Network Expansion

October 6, 2022
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Rhode Island Provider Network Expansion - Care New England to join Wellcare Network for 2023

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NEW Enhanced Empire “Self-Attestation” Process for AEP 2023

October 6, 2022
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Exciting changes are coming for AEP 2023! Your clients will be able to select their Essential Extras (EE) benefit choice at the point of sale.‍

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Centene Introduces FAP Feature Enhancements!

October 6, 2022
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Centene is consolidating the Wellcare By Allwell and legacy Wellcare Find A Provider (FAP) platforms and introducing several enhancements that are designed to improve the user experience, effective October 1, 2022.

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Finding a Dental Provider with Cigna is as Easy as 1-2-3

October 6, 2022
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With dental maximums of up to $20,000, dental allowances that provide flexibility, and preventive and comprehensive services, your customers can’t go wrong with Cigna Dental!

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HIGHMARK CHANGES COMING IN 2023: Broker of Record Retention Process, Medigap Commissions

October 6, 2022
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CHANGES COMING IN 2023: Broker of Record Retention Process, Medigap Commissions

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Incorrect Formulary Information for Highmark 2023 New York Plans on Producer Portal

October 6, 2022
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Highmark has learned incorrect formulary information was loaded to the Highmark Producer Portal for 2023 Highmark Blue Cross Blue Shield of Western New York and Highmark Blue Shield of Northeastern New York plans.

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Empire Important New CMS Requirements for Call Recording - UPDATED

September 30, 2022
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All agencies and brokers selling Medicare Advantage and/or Part D plans should review and implement the new requirements outlined within

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Inflation Reduction Act - What You Need to Know from Aetna

September 30, 2022
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President Biden’s signing of the Inflation Reduction Act (IRA) marks the beginning of implementing many years of substantial change to the Medicare Part B and Part D programs.

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Learn how to help your clients find in-network providers with Humana

September 30, 2022
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You’re not simply selling plans; you’re helping your clients access healthcare and potentially attain better health.

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Cigna VBE for 2023 - More Money in Your Pocket!

September 30, 2022
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With Cigna's new value based enrollment (VBE) program for new to Cigna customers starting with January 1, 2023 effective dates and forward! With Cigna's new program, you will receive additional payments when you submit digital applications and capture important customer information at the point of sale. 

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Cigna's New One-Card Solution

September 28, 2022
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The new Cigna Healthy Today benefit is a game changer! Cigna Healthy Today is the one-card solution to utilize multiple plan benefits.

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UnitedHealthcare LEAN Change

September 26, 2022
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There was a LEAN upgrade recently that now allows field sales agents to complete Voice Signature enrollments using the Field Sales enrollment form.

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Increased HRA Payments for 2023 with Cigna

September 26, 2022
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Starting with 2023 effectives this AEP, you can earn $125 when you enroll your Cigna Medicare Advantage customers in an eligible Medicare D-SNP or C-SNP plan and facilitate a health risk assessment (HRA) with Cigna's Value Based Enrollment initiative.

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Meet Your New Molina Broker Channel Manager in Florida

September 23, 2022
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‍Molina is proud to introduce: Daniel Pridemore

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Earn a $110 administrative fee if your new D-SNP member completes the HRA with Aetna

September 23, 2022
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Earn a $110 administration fee for completing a HRA with eligible D-SNP enrollments through the Think Agent tool!

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New for 2023: Highmark Launches Online Health Risk Assessment

September 23, 2022
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To help determine the best care for Highmark Medicare Advantage members, they developed an online health risk assessment that will be live on October 1st. So what do you need to know?

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Cuba Memorial Hospital joins Aetna Medicare provider network in New York

September 22, 2022
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Cuba Memorial Hospital joins Aetna Medicare Advantage provider network in New York, effective October 15, 2022

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Guaranteed Issue HospitalWise from SureBridge is Now Available in 31 States

September 21, 2022
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Now your clients can get a guaranteed issue HospitalWise plan to help cover deductibles and copays, regardless of their health status. Even better, the plan premium and agent compensation will remain unchanged!

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SureBridge Upcoming Audits: Waivers for Dental Waiting Periods

September 20, 2022
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As a reminder, customers applying for a PPO Premiere Dental plan, may qualify for a Waiver of the Waiting Period on their new PPO Premiere plan

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The William Penn Association Simplified Issue offer EXTENDED!

September 20, 2022
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Due to the success of this special offer, the WPA Board of Directors and Officers have decided to extend the current Simplified Issue Single Premium Whole Life Special offer to Thursday, December 15th 2022.

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Important Updates to the SureBridge Branded POS tool

September 19, 2022
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SureBridge Point of Sale (POS) Tool Updates Beginning Sept. 16

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Meet Your New Molina Broker Channel Manager in Michigan

September 19, 2022
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‍Molina is proud to introduce: Jevon Jackson

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Meet Your New Molina Broker Channel Manager in South Carolina

September 19, 2022
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‍Molina is proud to introduce: Jevon Jackson

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Quickly and Securely Submit GTL Paper Applications

September 19, 2022
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Looking for another way to submit paper new business? Upload GTL paper applications by using the new secure upload feature on GTLink!

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Important Social Security Drafting Information for Advantage Plus Elite, Indemnity Plus Elite & Heritage Plan from GTL

September 19, 2022
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Looking for another way to submit paper new business? Upload GTL paper applications by using the new secure upload feature on GTLink!

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Coming Soon – Guaranteed Issue HospitalWise from SureBridge Launching This Week!

September 13, 2022
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SureBridge is excited to announce that on September 16, HospitalWise will be available on a guaranteed issue basis for select plan designs in 31 states!

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*Important* Changes to UnitedHealthcare Voice Signature

September 9, 2022
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An upcoming update to LEAN will allow field sales agents to complete Voice Signature enrollments for plans using the Field Sales enrollment form. Agents will no longer use the Telephonic script for Voice Signature.

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Exciting Updates to CignaforBrokers Portal

September 9, 2022
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Cigna is excited to share the new and exciting improvements to their Broker Portal, CignaforBrokers.com, coming soon! 

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Guaranteed Issue Coming Soon for HospitalWise from SureBridge

September 9, 2022
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Why HospitalWise makes a great companion to Medicare Advantage and ACA plans!

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Introducing the Empire Benefits Prepaid Card!

September 8, 2022
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Now your clients' spending allowance-based benefits and funds will be accessible through ONE Benefits Mastercard® Prepaid Card!

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Molina Policies for CVS Marketing Events 2023

September 7, 2022
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Molina is excited to announce that in-person marketing events are back! 

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A New SureBridge Member Hub is Coming!

September 6, 2022
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The new hub will connect SureBridge with the UnitedHealthcare(UHC) brand family

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Aetna 2023 SilverScript PDP News

September 6, 2022
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Important change for SilverScript SmartRx PDP for 2023

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Grow your business by better understanding the healthcare needs of veterans with Humana

September 6, 2022
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Humana's new veterans webinar, Closing the Gap: Your Essential Guide to Dental, Vision and Hearing Coverage for Veterans, is now available on demand on Ignite.

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The William Penn Association Simplified Issue offer ENDING SEPT 15th!

September 6, 2022
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The current Simplified Issue Single Premium Whole Life Special offer will be ending on Thursday, September 15th 2022.

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Humana Go365: What's New for 2023

August 30, 2022
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AEP is right around the corner and Humana wants to help set you up for success. Go365 by Humana,® the well-being and rewards program, offers members a variety of ways to get active and stay in control of their health while earning rewards.

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UnitedHealthcare HouseCalls Member Incentive

August 29, 2022
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UnitedHealthcare offers HouseCalls for many Medicare Advantage members

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Geisinger Broker Bulletin Update

August 29, 2022
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2023 product certification and more!

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Cigna's commitment to protect your AOR status

August 24, 2022
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Cigna recognizes the significant amount of time and work it takes to build your business and that your hard work deserves to be protected. In advance of AEP, they want to let you know that they are committed to protecting your Agent of Record status as well as the commissions you’ve earned for the customers you’ve enrolled.

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Cigna is expanding in GA

August 24, 2022
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Cigna recognizes the significant amount of time and work it takes to build your business and that your hard work deserves to be protected. In advance of AEP, they want to let you know that they are committed to protecting your Agent of Record status as well as the commissions you’ve earned for the customers you’ve enrolled.

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Meet Your New Molina Broker Channel Manager in Virginia

August 23, 2022
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‍Molina is proud to introduce: Scott Herrmann

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Important updates to Humana Seminar Authorization

August 22, 2022
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Starting this month, Humana is making it easier than ever to connect with prospective members by making updates to the Seminar Authorization process.

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Don’t miss updates to the Humana Veterans Hub on Ignite

August 22, 2022
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Humana is committed to supporting veterans in the community, and the updated Veterans Hub on Ignite gives you all the resources you need to engage with current and prospective veteran members.

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Cigna: Inflation Reduction Act to be Signed into Law, Includes Multiple Medicare Drug Pricing Reforms

August 18, 2022
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Inflation Reduction Act to be Signed into Law, Includes Multiple Medicare Drug Pricing Reforms

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Important Update – 2023 Empire BCBS Non-Commissionable Plans

August 16, 2022
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Empire BlueCross BlueShield has made the difficult decision to focus on protecting plan sustainability and make only select plans commissionable in 2023.

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Meet Your New Molina Broker Channel Manager in Ohio!

August 15, 2022
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‍Molina is proud to introduce: Michelle Phillips

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Meet Your New Molina Broker Channel Manager in Texas!

August 15, 2022
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‍Molina is proud to introduce: Karen Bailey

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Berwick Hospital Closure Information from Geisinger

August 15, 2022
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GHP members in the Berwick area who need care can use our telemedicine services, including Geisinger’s on-demand virtual urgent care, and will still have access to care

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Humana Ranked No. 1 Among Health Insurers for Customer Experience

August 12, 2022
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For two years in a row, Humana ranked No. 1 among health insurers for customer experience (CX) quality in Forrester’s proprietary 2022 U.S. Customer Experience Benchmark survey.

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An exciting new marketing initiative is setting Humana apart

August 10, 2022
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Humana’s new campaign sails away from the “Sea of Sameness” this AEP

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Now available: Humana Medicare 101 educational materials

August 10, 2022
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The Medicare 101 education materials are now available!

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Cigna 2023 Annual Certification and EFT Payments Reminder

August 10, 2022
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Get certified to sell Cigna Medicare Advantage for the 2023 AEP today!

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Update on Wellcare’s Relationship with Optum Health Plan of California

August 8, 2022
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Wellcare of California is currently in renewal negotiations with Optum Health Plan to ensure Optum’s continued provision of services to Wellcare members in California.

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Connect clients and prospects to Humana Neighborhood Centers

August 5, 2022
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Get acquainted with Humana Neighborhood Centers

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What's new for 2023 – Humana Sales Materials

August 3, 2022
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Humana has simplified their Enrollment Book this year at your request and more!

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New Cigna Agent Resource Line Service Hours

July 29, 2022
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The Cigna Agent Resource Line (CARL) is extending its service hours for August.

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SureBridge Moving to New Policy Administration System

July 28, 2022
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SureBridge Moving to New Policy Administration System– Final Steps

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Have you tried the new Humana Sales Enablement Library yet?

July 25, 2022
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The newly launched Sales Enablement Library replaces the former Medicare Document Library to make finding the right documents easier than ever.

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Status Change on Existing SureBridge DocuSign Accounts

July 21, 2022
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Please ensure anything you currently have in progress from your SureBridge DocuSign account has been completed prior to July 29.

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Clover Health Announces Planned Medicare Advantage Expansion for 2023

July 20, 2022
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Clover Health is expanding their network!

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Columbia County Mental Health joins Aetna Medicare provider network in NY!

July 19, 2022
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As of June 29, 2022 ready-to-sell email notifications are discontinued.

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Wellcare Weekly News: Best Practices for Provider Selection

July 18, 2022
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Some best practices for you to keep in mind when assisting your members with provider selection.

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Geisinger Broker Bulletin Update

July 15, 2022
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Geisinger’s D-SNP product is expanding to 60 of the 67 counties in Pennsylvania!

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A New Year of Humana Reach Rewards Has Begun

July 15, 2022
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Did you know that Humana has plenty of Spanish-speaking resources?

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Excellus BCBS Medicare Broker News - Vol. 4 No. 7

July 14, 2022
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Medicare Sales Team Update | Reminder Retail Training Requirement

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Sneak Peek at Aetna 2023 Expansion and More!

July 13, 2022
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2023 represents the largest Medicare Advantage product filing for Aetna ever! 

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Aetna SmartRx Going Non-Commissionable for New Sales in 2023

July 13, 2022
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Information about Aetna's PDPs in 2023

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Selling IULs With Mutual of Omaha Is as Simple as 1-2-3

July 13, 2022
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Life Protection Advantage maybe the solution to help them meet their goals.

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Humana Topic of the Week: Green Means Go!

July 12, 2022
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A Special Announcement for NY Agents

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Important Update to the “Find A Provider” Tool in Wellcare Website

July 8, 2022
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All providers now have a Primary Care Provider (PCP) indicator added to their profile regardless of their PCP status.

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Retain and attract customers with a new program from Medico

July 7, 2022
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Medico® is now offering exclusive access to a new online platform for your current and future Medicare Supplement policyholders — SecureSeniorConnections.

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Ready to Sell? Molina 2023 Certification is OPEN!

July 5, 2022
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Use Molina's handy checklist to get organized and ready to sell 2023 plans! 

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CenterWell Pharmacy is here!

July 5, 2022
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New brand. Same great service.

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Grow Your Humana Book of Business with Spanish-language Resources

July 5, 2022
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Did you know that Humana has plenty of Spanish-speaking resources?

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