Industry News

Here's what's happening in your industry.

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Wellabe: Coming soon - New Medicare Supplement offerings

January 21, 2025
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The new Medicare Supplement product comes with an accelerated underwriting process, which will allow certain clients to bypass the health questions, so you can get policies issued within minutes

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UPMC For Life: Updated Hours of Operation for Broker Resource Center

January 21, 2025
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The Broker Resource Center is a valuable service available to all UPMC for Life agents

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FitOn Health: Helping Members Sign Up for their Account and Purchase Gym Memberships

January 20, 2025
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The following suggestions and resources should help navigate common inquiries to ensure a smooth transition to FitOn with members.

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Stay connected with clients all year

January 16, 2025
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The AARP Medicare Plans Greeting Card Campaign and more!

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Excellus BCBS Broker News Vol. 20 No. 1

January 15, 2025
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Gag Clause Certificate Of Attestation Now Available | Wellbeing Webinar Series | Pharmacy Affordability Toolkit

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Increased customer incentives for 2025

January 15, 2025
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Learn about the Cigna Healthcare Medicare Advantage Incentives (CMAI) program.

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UnitedHealthcare: JarvisWRAP for January 13

January 13, 2025
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UnitedHealthcare mobile app benefits, MA OEP facts and more

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Highmark: Helping Clients Transition to the FitOn Health Program

January 13, 2025
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The following suggestions and resources should help navigate common inquiries to ensure a smooth transition to FitOn with members.

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Excellus BCBS Broker News Vol. 20 No. 1 - Special Issue

January 10, 2025
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Excellus BlueCross BlueShield and St. Joseph’s Health Announce A Contract Agreement

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UnitedHealthcare UCard® Healthy Foods/OTC credit in Tennessee

January 9, 2025
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The changes in Tennessee have been identified as a frequently asked question and UnitedHealthcare wants to make sure agents are aware in case there are questions.

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UnitedHealthcare: JarvisWRAP for January 6

January 6, 2025
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UCard reminders, getting members ready to use their plan, 2025 commission information and more

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Why Selling Chronic Special Needs Plans is a Smart Move for Insurance Agents

January 6, 2025
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Selling Chronic Special Needs Plans is not just a good idea for insurance agents—it’s a great one.

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Excellus FitOn member log in technical issue

January 3, 2025
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It has recently been brought to the attention of Excellus BCBS that some Medicare members have been experiencing technical issues when attempting to access their member account for their FitOn fitness benefit.

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A multi-year agreement has been reached with Memorial Sloan Kettering

December 31, 2024
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Memorial Sloan Kettering Cancer Center (MSK) and Anthem Blue Cross of New York (Anthem) have reached a new multi-year agreement.

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Confirm faxed PDP applications

December 23, 2024
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Please follow the steps below whenever you are submitting a PDP application via fax.

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Excellus BCBS Broker News Vol. 19 No. 12 Special Edition

December 19, 2024
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An Update On St. Joseph’s Health

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Important Update Regarding Sharon Regional Health System

December 19, 2024
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Highmark is aware that Steward Health Care has announced they will be closing some or all the facilities at Sharon Regional Health System in northwest Pennsylvania.

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Elevance Health - No Longer Have KY Medicaid Contract

December 16, 2024
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Anthem will no longer be a Kentucky Medicaid Managed Care Organization (MCO) starting January 1, 2025.

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UnitedHealthcare: JarvisWRAP for December 16

December 16, 2024
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Resources to support members, commission info and more

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Excellus BCBS Broker News Vol. 19 No. 12

December 16, 2024
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Season’s Greetings | Automatic Payment Error Impact | 2025 Broker Guide Is Here

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Excellus BCBS Medicare Broker News Vol. 6 No. 11

December 11, 2024
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Blue Choice Access Member SEP | Automatic Payment Disenrollment Error | 2025 Med Supp Sales Kit Update

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UnitedHealthcare: JarvisWRAP for December 9

December 9, 2024
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Taking a moment UHC resources

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Additional Value for Highmark Members: Medicare Advantage House Call Visits and D-SNP Flex Card Benefits!

December 9, 2024
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Sometimes there is confusion regarding the differences between an Annual Wellness Visit and a House Call Visit.

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Distribution of MyChoice/Healthy You Benefits Cards to Members

December 9, 2024
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Molina is excited to share updates regarding distribution of the MyChoice/Healthy You flexible benefit cards, administered by Nations, to Molina and Central Health Plan members.

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UnitedHealthcare Network update - Network update - Bellin Health (WI)

December 9, 2024
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UnitedHealthcare Renews Network Relationship with Bellin Health in Wisconsin

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Network update - Endeavor Health (Chicago) UHC reached agreement

November 26, 2024
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UnitedHealthcare and Endeavor Health in Illinois have reached agreement on a new multi-year contract.

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Cigna: Choice Hospital Indemnity Now Available in New States!

November 25, 2024
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Choice Hospital Indemnity Available to sell now in AR, IL, LA, MI, MO, NC, NV, OK, & TN.

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UnitedHealthcare: JarvisWRAP for November 25

November 25, 2024
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Self-service tools, PHD hours and holiday cards

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Excellus BCBS Medicare Broker News Vol. 6 No. 10 Special Issue

November 25, 2024
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Excellus BlueCross BlueShield and FamilyCare Medical Group have announced a new contract agreement

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Devoted Health was named best overall MA carrier in the country!

November 25, 2024
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US News & World Report names Devoted Health Best Overall MA Carrier

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UPMC For Life: Access to WVU Medicine – Uniontown Hospital

November 20, 2024
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This is a great opportunity for you to connect with your leads in Fayette County and highlight the value of UPMC for Life’s extensive network

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New proof of prior coverage requirement for Dental, Vision & Hearing applications

November 20, 2024
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Proof of prior dental coverage required for waiting period waiver.

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Coming soon: Unlimited hospital confinement coverage.

November 20, 2024
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Available to sell November 25 in select states!

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Highmark Medicare Advantage: Important Update Regarding Buffalo Medical Group

November 20, 2024
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Important Information Regarding Buffalo Medical Group

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UnitedHealthcare: JarvisWRAP for November 18

November 18, 2024
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Tips for a smooth application process and more

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Additional Information on Value-Added Benefits: the Highmark House Call Program and FitOn Program!

November 18, 2024
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Additional Information on Value-Added Benefits: the Highmark House Call Program and FitOn Program!

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UPMC For Life: Free tools and resources just for you!

November 18, 2024
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As we approach the halfway point of AEP, it’s essential to keep the momentum going!

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Excellus BCBS Broker News Vol. 19 No. 11

November 18, 2024
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Incorrect ID Card Mailing | Gag Clause | Healthy New York

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Cigna: Important message regarding D-SNP applications

November 18, 2024
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Please review this important information.

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Excellus BCBS Broker News Vol. 19 No. 11 - Special Issue 2

November 12, 2024
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Starting on November 15, WellNow Urgent Care will be in-network.

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UPMC For Life: Awarded for quality, chosen for coverage!

November 12, 2024
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UPMC For Life is thrilled to share some exciting news— they have recently been recognized with top honors in the health care industry

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The Highmark House Call Program: Improving Heath Outcomes from the Comfort of Home... and more

November 11, 2024
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The Highmark House Call Program: Improving Health Outcomes from the Comfort of Home!

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UPMC For Life: Medicare Prescription Payment Plan

November 8, 2024
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To help keep you informed and able to answer client questions, UPMC wanted to send some information regarding this new program.

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Excellus BCBS Broker News Vol. 19 No. 11 - Special Issue

November 7, 2024
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Gag Clause Prohibition Attestation Under the Consolidated Appropriation Act

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Cigna Agent of Record (AOR) new policy announcement.

November 7, 2024
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New rules for AOR are in effect this Open Enrollment

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UnitedHealthcare Network update - Highlands Medical Center (Alabama)

November 7, 2024
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Highlands Medical Center is out-of-network

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Download the Cigna Product Availability Guide today!

November 6, 2024
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Cigna is pleased to announce that the updated Product Availability Guide, previously known as the Product Availability Chart, is ready for your use!

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UnitedHealthcare renews network relationship with Medical College of Wisconsin

November 4, 2024
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UnitedHealthcare is happy to announce that they have reached a multi-year agreement on a new contract with Medical College of Wisconsin (MCW).

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Duke Health remains in-network with UnitedHealthcare

November 4, 2024
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UnitedHealthcare and Duke Health have reached agreement on a new multi-year contract for the health system’s hospitals, facilities and its physicians.

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Devoted Health: Important reminders for CMS Special Election Period Rules

October 30, 2024
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Agents are encouraged to familiarize themselves with the CMS marketing guidelines on SEPs available on the CMS website and to refer to the Devoted guide on Eligibility and Enrollment Period.

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Florida Blue Medicare Spotlight: 2025 Part D Changes and M3P Program

October 29, 2024
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The Inflation Reduction Act (IRA) Brings Sweeping Changes for Florida Blue Customers in 2025

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Virginia FIDE-SNP Required Training Due 11/01/2024

October 29, 2024
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Agents should have received an email invitation with instructions on how to attest to your completion.

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Highmark: ACA Window Shopping Now Available on the Producer Portal!

October 29, 2024
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Just in time to get a solid head start on OEP 2025, Highmark has activated Off Exchange ACA Window Shopping accessible via the Producer Portal.

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UnitedHealthcare: JarvisWRAP for October 28

October 28, 2024
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3 tips for appointments, what’s new for UCard and more

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IMPORTANT: Network update - Cleveland Clinic and Sarasota Memorial (Florida)

October 28, 2024
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UnitedHealthcare and Cleveland Clinic have reached agreement on a new multi-year contract for the health system’s hospitals, facilities and its physicians throughout Florida.

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Cigna VBE and HRA program reminders

October 24, 2024
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Don't miss this opportunity to earn some extra money while also helping your customers transition to their new Cigna Healthcare MA plan.

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UPMC For Life Flex New Star Ratings Flier

October 24, 2024
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The 2025 star ratings have been announced, and UPMC for Life’s HMO and PPO plans have received an above-average rating of 4.5 out of 5 stars from Medicare for 2025.

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UnitedHealthcare: JarvisWRAP for October 21

October 22, 2024
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Benefits information, a simple C-SNP verification process and more

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UPMC For Life Flex Spend Card Updates

October 21, 2024
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Staying informed on these changes will help you provide your clients with the most accurate and up-to-date information.

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Excellus BCBS Broker News Vol. 19 No. 10

October 21, 2024
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Medicare Recognizes Excellus BCBS for Quality | New Resources for Open Enrollment in Sales Hub | New: Affordability Pages

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Cigna Medicaid lookup tool is now available for Texas

October 21, 2024
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Cigna is making it easier for you to write D-SNP business in Texas.

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Cigna 2025 Medicare Stars Ratings

October 21, 2024
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Working to improve the health and vitality of those they serve.

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Highmark Medicare Advantage: Important Information Regarding Buffalo Medical Group

October 21, 2024
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Important Information Regarding Buffalo Medical Group

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Molina Marketing Store: 2025 Marketing Materials Now Available

October 21, 2024
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Many of these can be customized with your contact information. Place your order today!

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UPMC For Life IMPORTANT! Part D changes

October 21, 2024
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Recent changes include updates to the Part D prescription drug coverage stages and adjustments to UPMC for Life’s cost sharing.

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Highmark's 2025 Star Ratings Released

October 21, 2024
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Scores were strong again this year, with many plans achieving the highest score possible!

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Excellus BCBS Medicare Broker News Vol. 6 No. 10

October 14, 2024
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AEP Reminders & Best Practices | Prescription Payment Plan Questions | FitOn Materials

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Excellus BCBS Medicare Broker News Vol. 6 No. 9

October 14, 2024
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Provider Contract Updates | Medicare Part D & TrOOP Questions | Medicare Star Ratings

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UPMC For Life AOR Process

October 14, 2024
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Beginning October 15th 2024, existing UPMC for Life members wishing to change their AOR may do so by completing an AOR change letter.

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VBE programs for HRA, email, and PCP assignment

October 10, 2024
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Cigna is continuing their Value Based Enrollment (VBE) program including VBE payments for health risk assessments (HRAs) and digital application submissions.

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NOW LIVE! New personalized marketing materials

October 9, 2024
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These pieces are designed to help you connect with your clients more effectively and prepare you for a successful year ahead.

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Sunfire HRAs and important Agent Portal updates from Devoted Health

October 8, 2024
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AEP has arrived and Devoted Health is excited to share some updates about Sunfire HRAs, Medicaid check availability, plan change applications, and the provider search tool in their Agent Portal.

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Florida Blue Medicare Spotlight: RPPO Exit and PPO Migration Opportunities

October 8, 2024
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Important Updates on RPPO Exit and Migration Opportunities: Help members transition from RPPO to LPPO plans

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UnitedHealthcare: JarvisWRAP for October 7

October 7, 2024
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Part D and 2025 plan member education resources now available

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Have you heard? Digital sales kits are available this AEP from Cigna

October 7, 2024
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Cigna is now offering a digital sales kit solution for AEP 2025.

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UPMC MyHealth Questionnaire Changes

October 2, 2024
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The MyHealth Questionnaire (also known as the Health Risk Assessment or HRA survey) will no longer be accepted for additional administrative payment for 2025 enrollments

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Cigna 2025 final rule TPMO updates

October 2, 2024
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The release of the Centers for Medicare & Medicaid Services (CMS) 2025 final rule has brought about some important updates to Third-Party Marketing Organization (TPMO) distribution of beneficiary data and reporting requirements.

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Cigna: Medicare transaction update for brokers

October 2, 2024
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As you know, Health Care Service Corporation has signed a definitive agreement to acquire Cigna's Medicare Advantage, Supplemental Benefits, Medicare Part D, and CareAllies businesses

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Excellus BCBS Broker News Vol. 19 No. 9

October 1, 2024
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Individual plans, rates, placemats, tip sheets and product brochures for 2025* are now available on Blue on Demand.

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NCD Smile by MetLife is Live in Florida!

October 1, 2024
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NCD is delighted to announce that NCD Smile by MetLife dental copay plans are now available for enrollments in Florida!

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Proof of Medicaid coverage no longer required in Texas

October 1, 2024
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Great news! Cigna Healthcare is making it easier for you to write D-SNP business in Texas.

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Cigna: Choice Hospital Indemnity Now Available in New States!

October 1, 2024
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Choice Hospital Indemnity Available to sell now in AZ, FL, GA & TX

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UnitedHealthcare: JarvisWRAP for September 30

September 30, 2024
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Part D and 2025 plan member education resources now available

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Broker News Vol. 19 No. 9

September 30, 2024
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Special Issue | Provider Contract Updates

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Highmark: 2025 TPMO Requirements: What You Need to Know, and more updates

September 30, 2024
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Medigap Plan Disenrollment / MA Plan Enrollment Member Responsibilities, OTC Catalogs Now Available on Marcom, and more!

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New requirement for selling D-SNP in Virginia with UnitedHealthcare

September 30, 2024
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As Virginia moves to exclusively aligned enrollment for Medicaid members, there’s a new requirement for agents selling Dual Special Needs Plans (D-SNP) in Virginia for the 2025 plan year. ‍

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Cigna Customers to receive ANOC starting on 10/1

September 30, 2024
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Every year, Cigna Healthcare sends Medicare Advantage customers an Annual Notice of Change (ANOC).

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UnitedHealthcare: JarvisWRAP for September 23

September 24, 2024
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The latest on 2025 benefits, including: dental, hearing, vision, OTC and Chronic Special Needs Plans (C-SNP)

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Understanding Annual Notice of Change Letters

September 20, 2024
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Effectively understanding and utilizing the ANOC is a smart strategy for any Medicare agent.

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UnitedHealthcare: JarvisWRAP for September 16

September 16, 2024
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The latest on 2025 benefits, including: dental, hearing, vision, OTC and Chronic Special Needs Plans (C-SNP)

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Cigna: AOR protection policy

September 12, 2024
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How Cigna Healthcare protects your Agent of Record (AOR) status.

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Maximize Your AEP with These Tools from UnitedHealthcare

September 12, 2024
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Have you set your strategy for AEP? Take time now to explore materials for AARP® Medicare Supplement Insurance Plans from UnitedHealthcare® that may help you prepare for a successful season.

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Florida Blue Value-Based Enrollment Program To End 9/30

September 11, 2024
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HRA Completion Will No Longer be Available in SalesConnect and Connecture

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UPMC for Life received a J.D. Power award!

September 11, 2024
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UPMC for Life is once again #1 in Member Satisfaction among Medicare Advantage plans in Pennsylvania

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Liberty Bankers: Update Regarding Commissions

September 9, 2024
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Liberty Bankers Life is pleased to share that they are eliminating their commission reserve program for Final Expense business.

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Highmark and US Digestive Health Reach Multi-Year Agreement

September 5, 2024
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Highmark recently came to an agreement with US Digestive Health (USDH), a large gastroenterology practice with more than 40 locations in Delaware and Pennsylvania.

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Highmark Trainings are live!

September 5, 2024
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2025 Pennsylvania Pennie Broker Training Is Now Live! Don't Delay, Complete Your Training Today!

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Legal & General: Transitioning to default paperless policy delivery

September 4, 2024
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Effective November 1, 2024, Legal & General America is defaulting to paperless preferences for policy delivery.

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